The Stalled Home Loan Book

profitability

India-specific
Set in India; the figures and context are India’s.

What this case is about

Your client is Aangan Home Finance, an affordable home loan provider. It started lending in 2018 to 2019 and had a loan book of 1,500 crore by 2022, but the book has been flat for 8 to 9 months. The leadership wants to understand why growth has stalled and what it should do.

Objective

Identify the processing issue driving customer dropouts and recommend practical steps to restore loan growth.

Skills this case tests

Structuring the problem
Reading the data
Working the numbers
Judgement and recommendation
Communicating clearly

This is an interview practice scenario. Figures in the brief are case inputs, not current market research.